Shipping policy
Shipping Policy
Order Processing
All orders are processed carefully before shipment. Please allow 1–3 business days for order processing after your order has been placed.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times may vary depending on the destination country, shipping carrier, and customs processing.
Estimated delivery time: 5–14 business days after shipment.
Please note that delivery times are estimates and may be affected by circumstances beyond our control, such as customs delays, courier delays, public holidays, or high order volumes.
Shipping Costs
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Incorrect Shipping Information
Please make sure that your shipping address is complete and correct before placing your order.
Valecier is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.
Lost or Delayed Packages
If your order is significantly delayed or appears to be lost, please contact us at support@valecier.com so we can assist you.
Contact
For any questions regarding shipping, please contact us at: